Pricing and Scheduling

We operate on an APPOINTMENT ONLY basis. Before booking, be sure that you're not scheduling a time that any littles usually take naps, get fed, etc. We know WE'RE happier when we're fed and awake so we want our friends visiting us under the best possible circumstances!

REQUEST TO OUR VISITORS: We do request you try to show up and be ready 5 minutes prior to your appointment in case we end up being ready for your family early. If one family shows up late, that pushes our other appointments for the day behind. We are pretty good about sticking to our scheduled appointment times but we occasionally fall behind. Sometimes, we have to take a bit of extra time to be sure the little kiddos who come visit us aren't scared before we take a picture! In that case, make sure you have a few snacks for your kiddos and maybe a toy or two so they stay entertained while you wait in your vehicle. We always have some padding time built in our schedule throughout our day but we can't plan for everything.

CANCELLATIONS: If you do not show up for your appointment without CALLING us to cancel (yes, that happens a lot), you may not be allowed to schedule any future visits with us. If you do need to cancel for some reason, please call and give us as much advance notice as possible. We have other families who would love to take an open time slot.

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We realize things happen. However, if you do not show up for your appointment and do not call and speak directly with one of us within 48 hours after your appointment time, you will no longer be able to schedule any future appointments with us.

WAITING LIST: Our waiting list gets started much closer to Christmas. We are only allowing visitors to book 7 days in advance so if it's early in the season, chances are, we are not yet fully booked as more time slots open almost daily. Once we get fully booked (MUCH closer to Christmas), we do have a waiting list in case we get cancellations. HOWEVER, to get on the waiting list, you MUST CALL US! There is NO other way to get on the list. If no one answers, please leave a brief, detailed message. With all the phone calls we receive, we will NOT return your call if you don't leave a message and you might miss out.

If you're having difficulties understanding the appointment-making process or if you have a special occasion you want to book an appointment for, head over to our FAQ page or give us a call for more details.